When do you release new bows?
Typically one time a month we do a bow release on this website, where new styles and fabrics come available. The time and date is advertised on our website, as well as Instagram, and our Facebook VIP page.
How can I get the new release bows?
Some bow styles tend to sell out quite quickly (sometimes in 5 minutes or less), and due to the high demand and limited fabric, we have a release once a month. We typically advertise the date and time, and if you set an alarm, have your phone/computer handy, and have checked out our previews (available on Facebook), you should be able to score all or some of the bows you want! I do my best to make enough to go around :)
Can I get a discount?
All of our VIP's receive a discount on bow release night -- so if you are part of our VIP group, and make your order within 24 hours of our release, you receive a discount. If not, leftovers are available on our site!
What is your turnaround time?
3-4 days for releases, 1-2 days for in-stock, 1-2 weeks for custom orders, and 1-3 weeks for wholesale orders.
Do you ship?
We absolutely do! Shipping in Canada is a flat rate of $3, and shipping to USA is a flat rate of $10, as well as international shipping for $20. All shipping is untracked at buyers risk. If you would like to upgrade to tracked shipping, please contact us at firstname.lastname@example.org. Local pickup is available, just select free local pickup at time of checkout.
Can I custom order a bow?
We love custom orders! They is typically a longer turnaround time as materials need to be special ordered, and they are at a higher price since it's custom. Message us for more info. We do custom bows for weddings, birthdays, communions, vacations, and more!
Are your bows available for wholesale?
They absolutely are! We are currently in a few boutiques, and are always expanding. We love getting our product out to people all over the world! Send us an email at email@example.com for more information and to receive a line sheet.